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Voice Console
Ask questions naturally and receive instant answers about orders, inventory, or equipment status without interrupting work.
SMART ASSISTANT
Ops Voice Assist
Hands-free queries and controlled actions for warehouse and field operations. Empower frontline staff to ask questions, confirm actions, and log incidents using natural voice commands.
We use advanced technologies to optimize operations and enhance customer service for our partners.
OPERATIONAL AI
Core Capabilities
Questions about beginning your Voisist journey, from initial setup to first conversations
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Verified Answers
Responses include source system attribution and last update timestamp, ensuring you know exactly where information comes from and when it was refreshed.
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Smart Confirmation
Critical actions require verbal confirmation before execution, preventing accidental changes to order status, inventory levels, or work assignments.
WORKFLOW AUTOMATION
Action Execution
Incident and Task Creation
incidents, create maintenance requests, or assign follow-up tasks using voice alone. The system captures context automatically, reducing data entry time while maintaining complete audit trails for compliance. Shift leaders can review and prioritise voice-created tasks from their dashboard, ensuring nothing slips through the cracks.
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SECURITY & GOVERNANCE
Safety and Control
Every action is governed by configurable rules that determine who can perform what operations. High-impact changes always require explicit confirmation, preventing accidental modifications to critical systems.
Confirm Before Change
Staff must verbally confirm each action before it executes. This prevents mistakes when working in fast-paced environments.
Role-Based Permissions
Access and action capabilities are defined by job function. A picker can update scan status but cannot approve orders.
Complete Audit Trail
Every voice command and action is logged with timestamp, user ID, and system response for full traceability.
OPERATIONS VISIBILITY
Real-Time Operations
Shift Leader Dashboard
Monitor active queues, throughput rates, and service level timers from a single view. The system surfaces exceptions automatically, so managers can focus on what needs attention rather than searching for problems. Live tiles update as conditions change, reflecting current inventory positions, order status transitions, and resource availability across all connected systems.
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SEAMLESS INTEGRATIONS
System Integrations
Connects to existing operational systems through configurable connectors. Data mapping and workflow rules are tailored to your environment during implementation.
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WMS and ERP Platforms
Integrates with warehouse management and enterprise resource planning systems to access inventory, orders, and equipment data.
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Service Desk Tools
Creates and updates tickets in service management platforms when incidents or maintenance requests are logged by voice.
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Logistics Systems
Synchronises with transportation management and routing systems to provide real-time delivery and tracking information.order status, inventory levels, or work assignments.
SECURITY & GOVERNANCE
Trust and Governance
Evaluation and Review
Configuration changes undergo evaluation checks before deployment. Rule updates and new action types require human review by designated approvers, ensuring compliance with operational policies.
Policy Enforcement
Allowed actions are defined by business rules that align with your organisation's risk tolerance. The system blocks unauthorised operations regardless of who requests them.
Human-in-the-loop quality
Critical configuration changes require explicit approval from designated reviewers
Rule-based permissions
Action capabilities are constrained by policies that reflect your operational risk framework
Audit-ready logging
Complete command history with user attribution supports compliance reporting and incident investigation
STEP-BY-STEP DEPLOYMENT
Implementation Approach
Deployment follows a phased approach that starts with read-only queries before enabling actions. Pilot groups test the system in parallel with existing processes.
Voice Console First
Begin with questions and lookups to build user confidence
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1
Configure Permissions
Begin with questions and lookups to build user confidence
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2
Enable Actions
Begin with questions and lookups to build user confidence
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3
Monitor and Optimise
Begin with questions and lookups to build user confidence
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CONTACT US
Ready to Learn More?
Our team can demonstrate how the Ops Voice Assist works with your specific systems and workflows. We’ll walk through configuration options, governance controls, and integration requirements.
SUPPORT & DOCS
Additional Resources
Product Documentation
Technical specifications, API references, and configuration guides
Integration Details
System requirements and connector documentation
Support Center
Troubleshooting guides and contact information